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  About site: http://www.angelfire.com/biz4/liars/lies.html

Title: Consumer Information/Complaints - Shopping.com Lies On April 26, 1999, Shopping.com announced commercial accounts would be closed after 5 PM on April 27. However, the commercial accounts were closed immediately.
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Shopping Shopping.com Lies   My company had a commercial account with Shopping.com, which allowed us to order on "open account" and be billed at the end of the month. On the evening of August 26th, 1999, I received the following email from Shopping.com: "Dear Commercial Customer, We want to express our thanks for your patronage to Shopping.com. The fast-paced arena of Internet retailing requires that we continually embark on changes that will improve the level of satisfaction that we have committed to all of our customers. In this effort we have made a decision to close our Commercial Account department and focus on consumer retail sales. Any future purchase order acceptance and open account invoicing will be unavailable after 5:00 P.M. PST - August 27, 1999. Please feel free to place orders using a major credit card or check. Any order placed with your commercial account before this date will be processed in the time frame indicated on your order. Should you have any questions pertaining to your order please feel free to contact our customer service department by phone.... Any questions regarding your account balance please contact Michael Bottrill at (949)930-8314 or via e-mail at mbottrill@shopping.com. We look forward to your continued business and invite you to explore the benefits of opening a Maximizer Account with us.... Sincerely, Mark Steinberg Shopping.com Director of Merchandising" Note that it says the account will be "unavailable after" five o'clock on August 27th.  If words have any meaning at all, then that statement implicity suggests that the commmercial accounts will remain available *until* five o'clock on August 27th. I called on the morning of the 27th to place our final order. But Noooooooo. They had already stopped taking orders on commercial accounts. So the email is a lie. The commercial accounts were basically "dead in the water" as of the time that email was sent, late in the day on August 26th. I guess cancelling all their commercial accounts didn't generate enough bad will to satisfy No-Shopping.com. Maybe they figured adding insult to injury would *really* get the customers riled.... Shopping.com's Sorry Record... Usenet Posts About Shopping.com Shopping.com Sucks Another Complaint Class Action Lawsuit Click Here to Send Email
 

On

April

26,

1999,

Shopping.com

announced

commercial

accounts

would

be

closed

after

5

PM

on

April

27.

However,

the

commercial

accounts

were

closed

immediately.

http://www.angelfire.com/biz4/liars/lies.html

Shopping.com Lies 2008 December

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On April 26, 1999, Shopping.com announced commercial accounts would be closed after 5 PM on April 27. However, the commercial accounts were closed immediately.

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2008-12-04 10:24:16

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